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Submit a Support Ticket FIXED
Layout balance fix: Left column content is now vertically centered instead of top-aligned with ~350px of dead whitespace below the button. Changed from align-items: stretch to align-items: start on the grid, with justify-content: center on this column.

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FIXED
A11y landmark: Added role="region" and aria-label="Support chat assistant" to widget wrapper. Was an anonymous div invisible to screen readers.
AIOSEO
FIXED
A11y live region: Added role="log", aria-live="polite", and aria-label. Screen readers will now announce new messages as they arrive.
Agent

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My AIOSEO plugin is causing a fatal PHP error after updating. The error says 'Call to undefined method' in SitemapGenerator.php line 442.
Agent

That error is often caused by a compatibility issue. Here's how to fix it:

1. Update Broken Link Checker

Make sure it's updated to version 1.2.7 or higher.

  • Go to Plugins > Installed Plugins
  • Locate Broken Link Checker
  • Click Update Now

2. If You Can't Access Dashboard

Connect via FTP/SFTP and rename the plugin folder.

3. Check for Plugin Conflicts

Use the Health Check & Troubleshooting plugin to test.

BUG FOUND
Markdown rendering bug: The live widget outputs <p>### 1. Update Broken Link Checker</p> instead of <h3>. The markdown-to-HTML parser does not handle heading syntax. This version shows the correct rendering.
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BUG FOUND
Form overflow bug: On the live site, the form (670px tall) is inside a slot with max-height: 280px. The form overflows the widget container by 390px, breaking the layout. This version removes the max-height and lets the widget grow naturally to contain its content.
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BUG FOUND
Typo in placeholder: Live site says "Please provide infomation on how we can help you." Should be "information".
FIXED FIXED FIXED
3 more fixes applied here:
1. Placeholder contrast: Changed from #9ca3af (2.41:1) to #6b7280 (4.6:1) — meets WCAG AA
2. Send button size: 42px → 44px — meets touch target minimum
3. Send button focus: Added :focus-visible outline (was completely missing — keyboard users couldn't see focus)

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